Management Approach to the Development of Corporate Social Capital while Performing Corporate Social Responsibility
The 4-stage management method of Plan-Do-Check-Act (PDCA) for the control and continual improvement of performance has been adopted (Moen & Norman, 2009). This method can be applied to both the company level and initiative/project level. Figure 5 demonstrates the overall flow of the four-stage PDCA management model. An implementation template for CSC projects is provided in Annex C.
Figure 5. Flow of 4-stage Plan-Do-Check-Act (PDCA) management model at company level and initiative/project level.